International Return Policy – KnitDressMisook.com
Eligibility Requirements
- 30-day return window from delivery date
- Items must be unworn, unwashed with tags attached
- Original packaging and receipt required
- Final sale items cannot be returned
Return Process
- Contact customer service for return authorization
- Complete provided international return form
- Securely package items in original packaging
- Include completed documentation
- Ship using trackable international carrier
Important Conditions
- Customer responsible for return shipping costs
- Recommended to declare as “Returned Goods” to minimize duties
- Original shipping fees non-refundable
- Refund method matches original payment
Refund Processing
- Allow 2-3 weeks for international transit
- Additional 5-7 business days for processing
- Refund amount excludes:
- Original shipping charges
- International customs/duties
- Return shipping costs
Damaged/Defective Items
- Report within 7 days of delivery
- Include photos of damage/defect
- We cover return shipping for verified cases
Special Considerations
- Returns processed in USD
- Exchange requests treated as return + new purchase
- Store credit option available (no expiration)
For complete return instructions or to initiate a return, please visit KnitDressMisook.com/returns.